SecureID Print Ltd · Office2016, 321-323 High Road, Chadwell Heath, RM6 6AX
Company Number: 13588989 · VAT No: GB390349483 · ICO Number: ZB289469
Delivery only via Royal Mail (no collections)
Business hours: Mon–Fri 9am–4pm (Closed Sat, Sun & Bank Holidays)
WhatsApp: 01708 560 551
SecureID Print Ltd ("we", "us", or "our") is a registered company in England and Wales (Company No: 13588989). We specialise in the supply and production of secure photo ID cards, badges, and related products for individuals, companies, educational institutions, charities, and organisations across the UK.
Our registered office is located at:
Office2016, 321-323 High Road, Chadwell Heath, RM6 6AX.
We are registered with the Information Commissioner’s Office (ICO Number: ZB289469) and are committed to upholding the highest standards of data privacy.
2. What Information We Collect
We may collect and process the following categories of personal data when you use our website or order from us:
Account Details: Company name, account type, registered address, delivery address, account number, and login credentials (securely stored).
Order & Card Data: Details required to fulfil ID card orders, such as full names, job titles, cardholder photos, company logos, and delivery addresses.
Payment Details: We process payments via PayPal and bank transfers (Starling Bank). We do not store card numbers or bank login details.
Technical Information: IP address, browser type, operating system, device information, referral source, and access times (for security and anti-fraud).
Communications: Copies of communications via email, WhatsApp Business, and our website forms.
Website Usage: Cookie and analytics data (see below).
We may also process information you voluntarily provide, such as feedback or survey responses.
3. How We Use Your Information
To process and fulfil your orders, including creating and delivering ID cards and related products.
To create and manage your SecureID Print Ltd account.
To verify your identity and prevent fraudulent activities.
To communicate with you about your orders, account status, services, and updates.
To respond to your queries via email, WhatsApp, phone, or online chat.
For administrative, legal, and accounting purposes.
To comply with our legal and regulatory obligations.
To improve our website, products, and services through analytics and feedback.
4. Lawful Basis for Processing
We rely on the following lawful bases under the UK GDPR and Data Protection Act 2018:
Contractual necessity – To provide goods and services you request.
Legal obligations – To comply with laws and regulations.
Legitimate interests – For business operations, anti-fraud, and security.
Consent – Where required, for marketing or use of certain cookies.
5. Sharing Your Information
We do not sell your personal data. We may share your data with trusted third parties only as required for the following purposes:
Royal Mail and delivery providers, for dispatch of your orders.
Payment processors, such as PayPal and Starling Bank, to process payments.
IT, security, and hosting providers for website operation and data protection.
Professional advisors (lawyers, accountants) and government authorities where legally required.
To comply with legal obligations or protect our rights and users’ safety.
All third parties are contractually obligated to process your data securely and only for specified purposes.
6. Payments
We offer secure payment via PayPal and direct bank transfer to our Starling Bank business account:
Bank Transfer Payee
SecureID Print Ltd
Bank Name
Starling Business
Account Number
49305407
Sort Code
60-83-71
PayPal: Your payment details are handled by PayPal (Europe) S.à r.l. et Cie, S.C.A. See PayPal’s privacy policy.
Bank Transfer: Payments are made directly to our Starling Bank account. We do not store or access your full bank details.
We never see or store your full payment card details when using PayPal. All payments are subject to anti-fraud and AML checks as required by law.
7. Data Security
We implement appropriate technical and organisational measures to safeguard your data, including encryption, secure servers, and strict access controls.
Access to personal data is limited to authorised staff only, for legitimate business purposes.
We regularly review our security practices and train staff in data protection and confidentiality.
However, while we strive to protect your data, no internet transmission or storage is 100% secure. Please contact us immediately if you suspect any unauthorised use of your account or information.
8. Cookies & Tracking
Our website uses cookies and similar technologies for the following purposes:
To enable core site functionality (such as login and shopping cart).
For security and fraud prevention.
To analyse site traffic and usage (using Google Analytics or similar tools).
For remembering your preferences.
You can control or delete cookies via your browser settings. Some site features may not function without them. For more information, please see our Cookie Policy.
9. Your Data Protection Rights
Under the UK GDPR, you have the following rights regarding your personal data:
To access the data we hold about you.
To rectify inaccurate or incomplete information.
To erase your data (subject to legal requirements).
To restrict or object to certain processing.
To data portability (receive your data in a machine-readable format).
To withdraw consent where processing is based on consent.
To exercise your rights, please contact us (see below). We will respond within one month.
10. Data Retention
We retain your personal data only as long as necessary for the purposes described in this policy, and as required by law (such as tax and accounting rules). Images and sensitive card data are deleted once no longer required for order fulfilment.
When no longer needed, your data will be securely deleted or anonymised.
11. Data Transfers
Your data is processed and stored in the UK. Where we use service providers outside the UK/EEA (such as cloud storage or payment processors), we ensure adequate safeguards are in place, in accordance with UK data protection law.
Address: Office2016, 321-323 High Road, Chadwell Heath, RM6 6AX
If you have any questions about this Privacy Policy or your data, please contact our Data Protection Officer at the details above.
13. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in law, technology, or our business practices. The latest version will always be posted on this page with the date of the last update.